Need help with Totality?
Our support hotline is (858) 536-8077.
You'll find our support team very helpful. You can also send email to Support@TotalitySoftware.com.
We check our email frequently and we will respond as quickly as possible.
If you have Totality 4, the easiest way to contact us is to click the "E-mail Support" link in the Totality Navigator or Help menu. This will send your inquiry, along with your system and contact information, directly to our technicians.
TOTALITY 4:
Running Totality under Windows Vista:
Totality will run under Windows Vista, but you need to make one change in the program permissions for Totality to run correctly. Click here to download step-by-step instructions on how to make this change.
Program Updates:
If you need to manually download the latest Totality 4 update, please e-mail or call us and we will e-mail you a link from which you can download it. You can also contact us from the Contact page of our web site.
Mail Merge:
Click here to download detailed step-by-step instructions on how to create and edit mail merge templates in Microsoft Word and Corel WordPerfect.
Help files do not work in Windows Vista:
Windows Vista does not support older-style help files, such as the one in Totality. Fortunately, Microsoft has issued a update for all versions of Windows Vista. You can download the update directly from Microsoft here: Windows Vista Help Fix
TOTALITY 3:
"Unable to open license file" error:
When you install Totality 3 and try to run it for the first time, some users get this error message: "Unable to open license file." This is caused by a Windows Registry key not being written.
If you get this error, click here to download a patch file named LicenseFix.exe. After you download the file, double click it and then run Totality. It should now run properly.
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We make Totality as easy to use as possible, but we have learned that even the easiest-to-use software may still be confusing for some people.
