Quickly Organizes Every Contact for Easy Access
Totality's Contact Management gives you powerful relational access to every person, company, and claim. Debtors, creditors, clients, and other contacts are stored logically. Enter contact information once and link it to as many claims as necessary. Save hours of time entering the same information over and over again.
Once your contact information is entered in Totality, use it to quickly find every claim involving the contact, schedule calls, create ticklers, and send letters.
Flexible to meet your specific needs and location
Totality gives you the power to track exactly the information you require. Set up is easy, requiring only a few clicks. Choose your Business Type (Law Firm, Collection Agency, or Other) and Totality instantly adapts your screens for you.
A large number of user-defined fields give you the flexibility to track information critical to your activities. Simply identify the data you wish to track and create a label for the field. That's it! Now you can use that information for searching, reporting, and mail merge.
Located outside the United States? No problem! Totality not only handles multiple currencies, you simply select your country, and Totality immediately updates your contact screens with the appropriate formats.
The BIG 'bang for your buck'
In addition to the fast, flexible and accurate financial calculations, Totality users tell us that having all of their contact information organized and available saves so much time that they can handle more claims per staff person or collector than ever before.
Use the QuickList to immediately locate any contact
Whether you have hundreds or tens of thousands of contacts in Totality, you can instantly locate a person and every related claim. Using the QuickList, quickly jump from one claim to another. Add payments, create ticklers, note telephone conversations, set up and review payment agreements. You'll soon wonder how you ever lived without Totality.
Mail Merge increases your productivity
You'll quickly learn to create demand letters and other documents for either a single claim or as many claims as you want using Totality's fast and easy Mail Merge. Just a few mouse clicks and your documents are automatically produced for you. One person can easily do what would be a challenging and time-consuming process for your entire team.
